Find answers to common questions about our coding courses, billing, and platform.
29 questions found
Coding Kiddos is an online learning platform designed specifically for children ages 7-18 to learn coding. We offer interactive courses in HTML, CSS, JavaScript, Python, and Roblox Studio, with both self-paced lessons and live classes taught by certified instructors.
Our courses are designed for children ages 7-18. We have age-appropriate content for different groups: 7-9 (Beginner), 10-13 (Intermediate), and 14-18 (Advanced). Each course clearly indicates the recommended age range.
No prior experience is needed! We have courses for complete beginners that start from the very basics. Our curriculum is designed to take students from zero knowledge to creating their own projects.
Click 'Get Started' or 'Sign Up' on our website. Parents create a parent account first, then can add student profiles for their children. This allows parents to monitor progress and manage enrollments while giving kids a safe, supervised learning environment.
Yes! We offer free introductory courses so you can try our platform before committing. These include sample lessons from our most popular courses. No credit card is required to access free content.
We teach HTML & CSS (web design), JavaScript (interactive websites), Python (general programming & games), and Roblox Studio (game development with Lua). Each language has multiple courses for different skill levels.
Live classes are conducted via video call with our certified instructors in small groups (max 8 students). Students can interact, ask questions, and get real-time feedback on their code. Classes are scheduled at various times to accommodate different time zones.
Self-paced courses let students learn at their own speed with video lessons, interactive exercises, and projects. Live classes provide real-time instruction with an instructor, ideal for students who benefit from direct interaction and immediate feedback.
Course length varies from 4-12 weeks depending on the content. Self-paced courses can be completed faster or slower based on the student's schedule. Most students spend 2-4 hours per week on their coursework.
Yes! Students receive a digital certificate upon completing each course. Certificates can be shared on social media, added to portfolios, and printed. We also have a verification system for employers and schools to confirm authenticity.
Absolutely! All projects are automatically saved to the student's account. Students can access their portfolio of completed projects anytime, share them with friends and family, and continue building on them.
Contact us directly to discuss your child's needs and we'll help you find the right program. We offer personalized consultations to ensure the best fit for your child's age and skill level.
We accept all major credit cards (Visa, MasterCard, American Express), debit cards, and PayPal. All payments are processed securely. We do not store your card information on our servers.
We offer simple pay-per-class pricing and one-time payment programs. Schools and coding clubs can contact us for group pricing. Email support@ourcodingkiddos.com for details.
We believe every child should have access to coding education. We offer scholarships and assistance for families in need. Contact our support team to learn about available programs.
Parents have access to a dedicated dashboard showing their child's course progress, completed projects, time spent learning, achievements earned, and upcoming live classes. Weekly progress reports are also sent via email.
Yes! A single parent account can manage multiple student profiles. Each child gets their own personalized learning experience, progress tracking, and saved projects.
Log into your account and go to Settings. From there, you can update your email, password, payment information, notification preferences, and your children's profiles.
Our programs use one-time payments - no recurring subscriptions. When you enroll in a program, you pay once and get full access to all sessions included. You can enroll in additional programs at any time.
A computer or laptop with internet access is all you need. Our platform works on Windows, Mac, and Chromebook. A modern web browser (Chrome, Firefox, Safari, or Edge) is required. Tablets work for some courses but we recommend a computer for the best experience.
No installation required for most courses! Our coding environment runs entirely in the browser. For Roblox Studio courses, you'll need to download Roblox Studio (free). We provide step-by-step installation guides.
Our platform includes helpful error messages and hints. Students can also use the 'Ask for Help' button to get guidance. For additional help, you can reach our support team via the Contact page or chat with our AI assistant. Our community forum is another great resource.
Our website is mobile-responsive for browsing and watching video lessons. However, for the best coding experience, we recommend using a computer with a keyboard. Live classes require a computer with camera and microphone.
A standard broadband connection (at least 5 Mbps) is sufficient for self-paced courses. For live classes with video, we recommend at least 10 Mbps for smooth streaming.
Absolutely. Safety is our top priority. We're COPPA compliant, all instructors are background-checked, live classes are monitored, there's no direct messaging between students, and parents have full visibility into their child's activity.
We collect only what's necessary: first name, age range, and learning progress. We do not collect sensitive personal information from children. Full details are in our Privacy Policy, which complies with COPPA regulations.
Student interaction is limited and supervised. In live classes, students can participate in group discussions moderated by instructors. There's no private messaging between students. Our forum is moderated to ensure appropriate content.
All instructors undergo background checks, identity verification, and a rigorous interview process. They must have relevant teaching experience and programming expertise. We also collect student feedback to ensure quality.
Parents can request data deletion at any time by contacting support@ourcodingkiddos.com or through account settings. We'll process deletion requests within 30 days as required by privacy regulations.
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